We put a lot of effort into writing our product descriptions & details to give you the most accurate information about every product we sell.

If you would like to know about the fabric/weave/pattern of our products, feel free to get in touch with us via WhatsApp, we would be happy to help.

Yes. Every Khinkhwab creation is handwoven in Varanasi by skilled artisans using traditional techniques passed down for generations.

We work directly with weavers to ensure authenticity, heritage quality, and fair trade practic

All our products are shot either in natural light or light most conducive to shooting silks, The nature of the silk fiber is such that it reflects light. We take due care while shooting to ensure the true color is reflected in the images.

However, some variations will be there due to light and devices.

If you need pictures in any different light settings please let us know on our WhatsApp number.

The zari that we use in most of our sarees is very high-grade zari which has a very graceful luster. It’s not the artificial/imitation/plastic zari that is extremely shiny.

Sarees that are made of real zari or pure silver zari will have it mentioned in the product description and these are usually priced much higher, depending on the pattern and extent of zari work.

You can discover more on our Khinkhwab Gold - Real Zari Banarasi Sarees collection.

We use pure mulberry / tusser and moonga silk yarns for our silk textiles and pure and often handspun cotton for our Banarasi cotton sarees. We are also silk mark certified and ISO certified for our processes.

The Zari used at Khinkhwab is very fine and high grade. We do not use any form of imitation or art silk yarn or plastic zaris in any of our products.

We also have a curated collective of pure/real zari sarees. You can view this collective in the Khinkhwab Gold collection.

Yes, we can customise blouse pieces, measurements, or specific colour requests on select products.

Please reach out to our team for possibilities, timelines, and costs.

The length of the sarees are around 5.5 meters (excluding the blouse piece) and the width is 1.14 meters. The measurement might vary for a few sarees because of the nature of the fabrics.

Yes, all the sarees have the blouse piece included. All our sarees are woven with extra fabric of length approximately 0.8m to 1m for the blouse.

Our every product is styled and crafted with love, affection & passion, and we suggest that you take extra care of these one of a kind pieces.

We recommend:

• Dry Clean Only
• Avoid bringing in contact with liquids especially perfumes
• Change folds regularly, and store in pure cotton bags/ fabric that we send along with your favorite textile
• Iron on Reverse. Do not bleach and expose this product to excessive heat and sunlight for long

Yes, you may visit our Khinkhwab Design Studio in Singapore by appointment.

Please contact us at +65 8499 8086 to book your visit.

Yes, we provide premium gift packaging on request.

Please mention this in the order notes or contact us after placing your order.

Yes, we ship worldwide. International orders can be placed directly through our website.

We accept major credit/debit cards, net banking, UPI, and select wallets.

International payments can be made via credit/debit card or PayPal.

Absolutely. All transactions are processed through secure, encrypted payment gateways.

COD is only available in India. We offer safe and convenient prepaid payment options across the world.

Yes, we deliver worldwide.

International delivery timelines vary between 7–15 working days, depending on your location.

Domestic orders are typically delivered within 5–7 working days after dispatch.

Made-to-order and customised items may take longer.

We work with reputed domestic and international courier services to ensure timely and secure delivery.

We accept returns only in cases of damaged, defective, or incorrect products.

For more details, please refer to our Returns & Exchange Policy.

Orders can be cancelled within 24 hours of purchase if they have not yet been shipped.

Custom and made-to-order items cannot be cancelled once confirmed.

Refunds are processed to your original payment method within 7–10 business days after the return is approved.